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Be the hospitality employer that great talent runs to 

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Imagine the hospitality workforce thriving—not just surviving in today’s uncertain economy 

There’s a saying in hospitality: Take good care of your people, and they'll take good care of your customers. Employee well-being is linked to better service quality and higher organizational success. 

 

It’s why leaders in the hospitality sector like Hyatt are deepening their commitment to well-being for both colleagues and guests, and why restaurants like Kin have revamped their work culture to prioritize employee well-being—and are seeing payoffs. 

 

The industry faces unique challenges amid this period of rapid change, including rising supply chain and operational costs, consumer spending shifts away from travel, and ongoing labor shortage struggles. There is also a triad of stressors that hospitality workers uniquely experience. 

 

The goods news is there are proven, culture-focused strategies that can improve the employee experience. Culture-focused approaches to worker well-being have a higher ROI than employee benefits or mindfulness apps.


When employee well-being is prioritized, hospitality employers can see payoffs in employee mental health, better retention, and stronger engagement.

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How Mind Share Partners Can Help

As workplace mental health advisors, we work with H.R. leaders and C-level executives to create healthier workforces. Employee experience makes all the difference.

Every organization will need something different, but there are few strategies that we recommend for hospitality leaders to address the unique needs of the industry, including: 

 

  • Storytelling sessions to reduce stigma

  • Employee listening sessions to inform your strategy

  • Manager training to support a mentally healthy work culture

Hear from Mind Share Partners' Lead Principal, Carrie Grogan, about what it’s like to partner with us.  

Get Inspired

“It has been incredible to work with Mind Share Partners as part of our commitment to building a mentally healthy workplace at Hyatt. As a hospitality company focused on care, we strive to deliver distinctive experiences designed to support our colleagues in pursuit of healthy, happy and fulfilled lives. With this as our focus, we knew we needed to collaborate with a trusted expert in this space to help us broaden our understanding of mental health and to normalize experiences so we can better support our colleagues to be their best.” 

 

— Carly Walsh, Senior Manager Talent Management & Organizational Effectiveness, Hyatt

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Book a call

Book a call with us to get started

We offer free strategy calls to learn more about your organization’s unique culture and current challenges. One of our Principals will walk you through our pressure-tested framework ecosystem that we use to help workplaces achieve a mentally healthy culture. Based on the conversation, we’ll recommend a tailored strategy for your organization. 

Complete the form to get in touch with our team.

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