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CASE STUDY

Cross-Company Training

National Human Resources Association - Orange County Affiliate

The National Human Resources Association (NHRA) is focused on advancing the individual career development, planning and leadership of human resource (HR) professionals. The NHRA provides professional development tools and opportunities via live meetings in affiliate locations and via conferences and seminars delivered in conjunction with training partners.

The NHRA Orange County affiliate partnered with Mind Share Partners to organize Mental Health at Work. Striking the balance between Compassion & Compliance. This three-hour event brought practical 
tools to supporting mental health in the workplace, including how to have productive communication, healthy team dynamics, and creating a mentally healthy organization.

Summary

 

Industry:        HR and people leaders
                         
NHRA-OC member companies

 

Size:                 140 attendees

                          38% managers to director-level

                          32% independent contributors

                          18% executives
 

Location:        Orange County, CA

Time frame:   May 2019

 

Result highlights:

  • 97% of attendees said the workshop added value to their personal or professional development.

  • 94% of attendees felt more comfortable talking about mental health at work.

  • 81% of attendees said they would be more willing to hire or work with someone managing a mental health condition.

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The Situation

​WHAT THE ORGANIZATION WAS FACING

For the past few years, NHRA had featured mental health-related content but were looking to delve deeper into how to balance compliance with being compassionate and understanding about mental health challenges at work. NHRA leaders  wanted to equip their members with concrete tools and strategies to support mental health at work long-term.

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The Solution

​WHAT WE PROVIDED

Mental Health at Work: Striking the Balance Between Compassion & Compliance

Mind Share Partners’ interactive workshop was tailored to cover the biggest questions regarding workplace mental health from an HR leaders’ perspective, including:

  • Why mental health matters and how stigma shows up at work

  • Navigating the Americans with Disabilities Act (ADA), including the difference between accommodations and adjustments

  • The Name, Normalize, and Navigate framework for culture change, including concrete tools to bring back to their teams

  • Case studies of what best-in-class companies are doing to navigate mental health at work

The Impact

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  • Workshop attendees unanimously found the workshop rewarding:

    • 97%+ of attendees said the workshop met or exceeded their expectations.

    • 97% of attendees said the workshop added value to their personal or professional development.

    • 9/10 average in likelihood to recommend the workshop to a colleague.

  • The workshop improved awareness and reduced mental health stigma:

    • 94% of attendees felt more comfortable talking about mental health at work.

    • 81% of attendees said they would be more willing to hire or work with someone managing a mental health condition.

  • Finally, attendees gained concrete tools and strategies to implement at their companies:

    • “Walking away with ideas on how to start the dialogue & implement mental health [within] our wellness program”

    • “To use the word ‘mental health’ more often” as a way to normalize it

    • “To focus on [the] impact [of mental health], not cause”

    • “Specific examples of comments/questions to ask [to start the conversation]”

    • “Onboarding interviews, check-in meetings, after-hour OOO emails” as examples of adaptations and ways to proactively create a culture of support

“Our members have become increasingly interested in how to navigate mental health at work—specifically, how do we be both compassionate and compliant? Mind Share Partners' content was spot-on, giving participants both a broader perspective on mental health as well as concrete tools to bring back to their workplaces.

 

Even with a large audience, the session was incredibly engaging and interactive—most participants wished there could be more time. Overall, we’re thrilled to have been able to partner with Mind Share on this event, and look forward to working with them in the future!”

 

- National Human Resources Association - Orange County Affiliate

 

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